Support Request

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Smalls

Tell Smalls What's Happening

Be ready to:

  1. Clearly identify the issue
    Good examples: "The perio chart module is opening slowly on my computer." "I can't browse the internet from my computer."
    Bad examples: "Everything is slow." "The internet isn't working."
  2. Tell Smalls when the issue started
  3. Tell Smalls if the issue is happening on one or more PCs or devices
  4. What computer or device name the issue is happening on

Describe the Problem

Help us understand what you're experiencing.

Please describe the problem.
Examples: Front Desk Workstation, Printer, Internet, Practice Management Software
Tip: You can also take a photo of the error in the next step.
Please select an option.
Please select when you first noticed the problem.

Photos & Submit

Attach photos of the problem or error messages (optional), then submit your request.

Success

Ticket Submitted!

Your support request has been received.

Our team has been notified and will follow up with you shortly.

Practice Name (208) 555-1234

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